Clearing Browser Cache

Clearing the Cache in Chrome:

  1. Click the icon with the 3 vertical dots* in the upper-right corner.
  2. Click More Tools > Clear browsing data.
  3. At the top, choose a time range. To delete everything, select All time.
  4. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  5. Click Clear data.

*If Chrome needs updated, the 3 vertical dots will be replaced with an exclamation mark.

Clearing the Cache in Firefox:

  1. Click the Menu button with the 3 horizontal lines from the upper-right corner.
  2. Click Options.
  3. Click Privacy and Security.
  4. In the Cookies and Site Data section, click the “Clear Data…” button
  5. Leave the both options in the Clear Data window checked and click on “Clear.”


Clearing the Cache in Microsoft Edge

  1. Click the Menu icon in the upper-right corner (it will be 3 horizontal dots)
  2. Click History
  3. Click the Clear history link
  4. Select the these options. All others can be unchecked:
    Browsing history
    Cookies and saved website data
    Cached data and files
  5. Click the Clear button
  6. Wait for the message that the cache/history clear is complete


Clearing the Cache in Internet Explorer

Note:   Internet Explorer is being retired. We recommend switching to Chrome, Firefox, or Microsoft Edge.
  1. Click the Tools button from the upper-right corner
  2. Click Safety > Delete Browsing History
  3. Remove the check from Preserve Favorites website data
  4. Put a check in the following boxes:
    • Temporary Internet files and website files
    • Cookies and website data
    • History
  5. Click Delete.
  6. Close any open Internet Explorer windows then reopen Internet Explorer.