The Microsoft password recovery is the main way students and staff will reset a forgotten or incorrect password.
If you have logged at least once after January 2018, you should have been required to set up password recovery information. Please click this link and follow the steps provided to reset your password using the password recovery process.
If you attempt to enter your username and get an error that information is missing, then you have not set up password recovery yet. You will need to click NEXT below to continue. You will set up your password recovery during your next login.
- Setting up your password recovery details for the first time.
- Updating your password recovery information. (Note: you must be able to log in before you can update your password recovery information.)
Please click next if the password recovery did not work.