SPAM Quarantine

Along with weekly quarantine notification emails, you can access your SPAM quarantine at any time by logging into The Hub and choosing “Spam Quarantine” from the Quick Links list.

Managing Quarantined Messages

The options to manage your Quarantine are located along the top of the page

Find: Search the quarantine list

Release and Allow Sender: Release any selected email to the inbox. Allow future emails from the sender to come through to the inbox

Release: Release any selected emails to the inbox. Future emails from the same sender will get caught in the quarantine.

Block Sender: Block emails from the sender

Allow Sender: Allow emails from the sender. Will not move any emails from the quarantine into the inbox

The Options menu will give the options to resend the summary of the quarantined messages (the digest), refresh the quarantine list, or delete all the messages currently in the quarantine

Managing the Safe and Blocked Senders Lists

Click “Lists” from the bottom left to get to the safe and blocked senders list. Chose the list you want to add to.

New: Add a new sender. Can be entered as a full or partial email address as long as the @domain.com portion is present.

Edit: Edit existing senders

Delete: Remove selected senders from the list

The Options menu will give the options to resend the summary of the quarantined messages (the digest) or refresh the safe/blocked senders lists.