To delete cookies in Internet Explorer or Firefox:
- Open Internet Explorer or Firfox.
- Open the Delete Browsing History window by pressing and holding simultaneously Ctrl+Shift+Delete.
- We recommend checking all available boxes; however, you may want to leave browsing and download history unchecked as you may want that later. (You will want to select Everything in the drop down for Time Range in Firefox.)
- Click Delete in IE or Clear Now in Firefox.